Refund Policy

Overview

We want you to be happy with Pear MCP. Pear Pro is a one-time purchase that grants lifetime access. This policy explains when refunds are and aren't available.

When We Will Refund

We will issue a full refund if:

• Service failure on our end — if Pear MCP has a bug or technical issue that prevents you from using the Service and we are unable to resolve it within a reasonable timeframe
• Accidental or duplicate charge — if you were charged in error or charged twice
• Within 7 days of purchase — if you're unsatisfied for any reason within 7 days of buying Pro, we'll refund your purchase in full, no questions asked

When We Will Not Refund

Refunds are not available for:

• Third-party changes — if Apple, iCloud, or any other third-party service changes their protocols, APIs, authentication requirements, or terms of service in a way that affects Pear MCP's functionality. We rely on Apple's CalDAV/CardDAV protocols which are outside our control.
• Requests after 7 days — refund requests made more than 7 days after purchase are not eligible unless the issue is a service failure on our end.
• Account termination for policy violation — if your account is terminated for violating our Terms of Service.
• Temporary outages — brief service interruptions due to maintenance, deployment, or third-party provider issues do not qualify for refunds.

How to Request a Refund

Email support@pearmcp.com with your account email and the reason for your refund request. We aim to respond within 2 business days. Approved refunds are processed via Stripe and typically appear on your statement within 5–10 business days. Upon refund, your account will revert to the Free tier.

Changes

We may update this policy from time to time. Your purchase is governed by the policy in effect at the time of purchase.